I took my F30 BMW here and the customer service is amazing! In fact when I showed up and was waiting to talk to the cashier she had a phone call from one of their customers to thank them for their hard work on their car & wishing them a happy new year and such which I though was awesome.. the cashier was very thankful for the call and the interaction was overall very sweet which made me feel even more comfortable coming here... Even the guys in the bays excel in customer care and problem solving as my plastic drain plug was stripped bad and they worked to get it out successfully, saving my oil pan... very clean facility and cool euro decor! If you guys drive a european car, take it to these guys they actually have a very reasonable price on Oil change with top of the line Euro oil & filter.. good job guys, awesome team! BTW they have great consistent reviews from past customers which in this industry is rare.. again, great job!